Question 1

What types of therapy do you offer?

Accepted Answer

At Jenny Palmer Therapy, I offer: CBT (Cognitive Behavioural Therapy) - A practical, structured approach to help you understand and change unhelpful thought and behaviour patterns. It's effective for anxiety, depression, low self-esteem, and more. EMDR (Eye Movement Desensitisation and Reprocessing) - A powerful therapy for trauma and PTSD, helping you process distressing memories and restore emotional balance. Couples Therapy - Support for couples facing relationship difficulties, including improving communication, rebuilding trust, or navigating life transitions together.

Question 2

How do I know if therapy is right for me?

Accepted Answer

Deciding to start therapy is a personal step, and it's normal to have doubts. Therapy might be right for you if you're feeling anxious, low, overwhelmed, or stuck; experiencing relationship or work-related difficulties; wanting to understand yourself better or break unhelpful patterns; dealing with past trauma that still affects you; or ready to make changes but unsure where to start. At Jenny Palmer Therapy, I offer a free initial 15-minute consultation to discuss your concerns and see if therapy is a good fit for you. You don't need a diagnosis or to be in crisis — sometimes, just having a space to talk can make a real difference.

Question 3

What can I expect during my session?

Accepted Answer

Each therapy session at Jenny Palmer Therapy provides a calm, confidential space to explore what’s going on for you without judgment. You can expect: A welcoming, supportive environment where you can speak freely; Collaborative conversations – therapy is a two-way process where we work together on your goals; Guided reflections to help you notice patterns in your thoughts, emotions, and behaviours; Practical tools and techniques (particularly in CBT) that you can apply outside of sessions; If we’re using EMDR, sessions will include gentle, structured processing of distressing memories; In Couples Therapy, we’ll explore your relationship dynamics together to improve understanding, connection, and communication. You’re not expected to have all the answers — just a willingness to begin the conversation.

Question 4

How long does each therapy session last?

Accepted Answer

Each therapy session at Jenny Palmer Therapy lasts between 60 to 90 minutes. CBT sessions typically run for 60 minutes, while EMDR and Couples Therapy can extend from 60 to 90 minutes. Our sessions are structured yet flexible, allowing you the time to reflect, explore, and make meaningful progress at your own pace.

Question 5

What payment methods and insurance do you accept?

Accepted Answer

At Jenny Palmer Therapy, I accept self-funding clients and direct payments from insurance providers like Bupa, AXA, WPA, and AVIVA. Please check if I'm covered by a provider not listed. Payment options include bank transfer (details provided upon booking) and secure online payment (for remote sessions). All payments are due 24 hours before your appointment. If you have questions about payment or need support with receipts for reimbursement, feel free to get in touch.

Question 6

Can clients outside the UK access your therapy services?

Accepted Answer

Yes, I can treat clients worldwide, except in the USA and Canada due to licensing laws.

Online Therapy Across the UK — CBT, EMDR, Trauma, Self-Confidence & Couples Therapy in London

FAQs

Online/London/Kent

Trauma Therapy/Self-esteem Therapy/CBT

Couple Therapy 60 Minutes

EMDR Therapy for Trauma/Birth Trauma etc

Insurance Funded Therapy

Jenny Palmer Therapy