A step-by-step guide to your therapy journey with Jenny Palmer. Everything you need to know about the process, what to expect, and how to prepare for your first session.
Complete the contact form on my website or email me directly at jennypalmertherapy@outlook.com. Let me know a bit about what brings you to therapy and your preferred times for a consultation. I'll respond within 24 hours to schedule your free 20-minute consultation call.
What to include:
We'll have a brief, relaxed conversation via phone or secure video. This is your opportunity to tell me more about your situation, ask questions about how I work, and get a feel for whether we're a good fit. There's no pressure—this is simply an exploration to see if working together makes sense for you.
What we'll discuss:
Your first full session is an initial assessment. We'll explore your background, current challenges, previous experiences with therapy, and what you'd like to achieve. This session helps me understand you fully so I can tailor my therapeutic approach to your specific needs. You'll also receive the secure video link for the session in advance.
What to expect:
We'll continue with regular sessions (usually weekly) to work collaboratively on your goals. Each session builds on the previous one. We'll explore patterns, learn new skills, and gradually move toward the changes you want to see. Throughout, we'll regularly check in on progress and adjust our approach as needed.
Typical ongoing sessions include:
As you progress and feel more confident, we'll work together toward wrapping up therapy. This might mean transitioning to less frequent sessions (fortnightly or monthly) before eventually concluding. We'll consolidate everything you've learned and ensure you have the tools and resilience to move forward independently.
As therapy concludes, we'll:
Test your internet speed a day before. A wired connection is ideal, but WiFi works well if you have a strong signal.
Use a computer, tablet, or smartphone with a camera and microphone. Desktop or laptop usually provide the best experience.
A headset can improve audio quality and privacy, but your device's built-in speakers and microphone work fine.
I'll send you a secure link before your session. Test it 5-10 minutes early to ensure everything works.
Find a quiet, comfortable place where you won't be interrupted. Somewhere you feel safe to speak openly.
Put your phone on silent, close other browser tabs, and let people around you know you need uninterrupted time.
Finish intense work or activities 15 minutes before your session so you can settle into a reflective mindset.
Jot down any topics or concerns you'd like to discuss. This helps you get the most from your session.
That's entirely your choice. Some people find it helpful to tell trusted people they're getting support. Others prefer privacy. There's no "right" answer—do what feels comfortable for you.
It's completely normal and expected. Crying, feeling angry, or experiencing strong emotions is part of the healing process. I create a safe space for all emotions, and there's nothing to feel embarrassed about.
That's fine. I'll ask questions to help you explore what's on your mind. My role is to guide and support the conversation. Over time, you'll find it easier to know what to discuss.
Everyone is different. Some people notice shifts within 1-2 sessions; others need more time. Most clients see meaningful progress within 4-6 sessions. What matters is consistent work and trust in the process. We'll regularly review your progress together.
Yes. Life circumstances change, and that's okay. If you need to take a break, we can pause and resume when you're ready. We can also discuss this during our sessions.
Take the first step. Book your free 20-minute consultation today and let's explore how therapy can support your growth and wellbeing.
Schedule Your Free Consultation